Data Protection & Security

Privacy Policy

Learn how Eco Aventura Atacama collects, uses, and safeguards your personal information when you book our excursions in San Pedro de Atacama.

Effective Date October 2026

Official Web ecoaventuralorenz.com

Contact / WhatsApp +569 67091517

Email [email protected]

Base Office Av. Caracoles No. 300, Office 3

1. Information We Collect

To provide safe and compliant tour operations, we collect essential personal information during the booking process. This data typically includes:

Identity Details: Full name, passport number, or national ID (RUT) required for park manifests.
Contact Information: Email address and mobile/WhatsApp number for operational updates.
Health & Diet: Food allergies, dietary restrictions, and relevant high-altitude health conditions.
Logistics: Hotel or hostel accommodation details for pick-up routes.

2. How We Use Your Data

We only use your personal information to fulfill our contractual obligations to you and ensure a seamless travel experience.

To process tour bookings and issue digital confirmations.
To register passenger manifests with local authorities (such as CONAF or indigenous community park administrators).
To coordinate vehicle pick-ups and communicate last-minute weather or itinerary changes.

3. Third-Party Disclosure

We maintain strict confidentiality regarding passenger data. We do not sell, trade, or rent your personal information to outside marketing agencies.

Authorized Disclosures Your information is only shared strictly on a need-to-know basis with official local park authorities for entry permits, or with partnered transport/guide operators exclusively to execute the services you have hired.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. All booking data submitted through our official website is encrypted via SSL technology.

5. Your Privacy Rights

You reserve complete control over your digital footprint with us. At any point, you may exercise the following rights by contacting us directly:

Data Requests You have the right to request access to the personal data we hold about you, ask for corrections to inaccurate information, or request full deletion of your profile from our systems once your tour concludes and all financial obligations are settled.